March 30, 2017
What Is An Omnichannel Customer?
Physical locations, webpages, social media, live web chats, mobile applications, telephone communication, and much more are all a part of the modern day omnichannel business landscape. It wasn’t long ago when omnichannel strategies were reserved for Fortune 500's. Those days are over and every business, from start-up to family business has to adjust to omnichannel. But why, you may ask? It all boils down to your customer. Your customer is looking for information in multiple…Read More